Terms of service
TERMS OF SERVICE
Last updated: 17 August 2026
These Terms of Service apply to your use of the House N All website and your purchase of products from House N All.
By accessing or using our website, or purchasing products from us, you agree to these Terms of Service.
1. ABOUT HOUSE N ALL
House N All operates this online store and sells products through our website.
Our online store is powered by Shopify, which provides the ecommerce platform used to operate our website and process orders.
For questions about these Terms or your order, please contact us:
House N All
Email: yunusozcandogan@gmail.com
2. USING OUR WEBSITE
You agree to use our website only for lawful purposes and in a way that does not:
• Violate any applicable law or regulation.
• Infringe the rights of House N All or another person.
• Interfere with or disrupt the operation or security of our website.
• Attempt to gain unauthorised access to our systems or accounts.
• Introduce malicious software, viruses or other harmful code.
• Use our website for fraudulent or misleading purposes.
We may restrict or suspend access to our website where reasonably necessary to protect our business, customers, website or systems, or where required by law.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate and up to date.
However, colours and appearance may vary depending on your device or screen.
We reserve the right to correct errors, inaccuracies or omissions and to update product information where reasonably necessary.
Nothing in these Terms limits or excludes any rights you have under the Australian Consumer Law.
4. PRODUCT AVAILABILITY
Products displayed on our website are subject to availability.
We may limit quantities or discontinue products where reasonably necessary.
If you place an order for a product that subsequently becomes unavailable and we cannot fulfil the order, we will contact you and provide an appropriate remedy, including a refund where required.
5. PRICES
All prices displayed on our website are in Australian dollars unless stated otherwise.
Prices may change from time to time. A price change will not affect an order that we have already accepted, except where an obvious pricing error has occurred.
We make reasonable efforts to ensure prices are displayed accurately. If an obvious pricing error occurs, we may contact you before fulfilling the order.
6. ORDERS AND ACCEPTANCE
When you place an order, you are making an offer to purchase the products selected by you.
After placing an order, you will generally receive an order confirmation by email.
An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted or that the product has been dispatched.
We may decline or cancel an order where reasonably necessary, including where:
• A product is unavailable.
• There is an obvious pricing or product description error.
• We reasonably suspect fraud or unauthorised activity.
• We are unable to obtain or supply the product.
• Required information for fulfilment is incomplete or inaccurate.
If we cancel an order after payment has been received, we will provide an appropriate refund.
7. PAYMENT
Payment must be made using one of the payment methods available at checkout.
Payments are processed through third-party payment providers.
We do not store complete payment card details on our own systems where payment processing is handled by a third-party payment provider.
You agree to provide accurate and complete billing and payment information.
8. SHIPPING AND DELIVERY
We ship products according to the shipping options and delivery estimates displayed at checkout or otherwise communicated to you.
Our current shipping information is provided in our Shipping Policy.
Delivery times are estimates and may be affected by factors outside our reasonable control, including carrier delays, customs processing, weather, disruptions and other events.
We will provide tracking information where available.
Nothing in these Terms limits your rights under the Australian Consumer Law if products are not delivered as required.
9. INTERNATIONAL ORDERS
Where international shipping is available, additional customs duties, taxes, import charges or other fees may apply depending on the destination country.
Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.
Customers are responsible for providing accurate delivery information and complying with applicable import requirements in their country.
10. RETURNS, REFUNDS AND CONSUMER GUARANTEES
Our returns and refunds are handled in accordance with our Return and Refund Policy.
Nothing in these Terms or our Return and Refund Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You may be entitled to a repair, replacement, refund or other remedy where a product does not meet a consumer guarantee.
For more information about returns or a product problem, contact us at:
yunusozcandogan@gmail.com
11. CHANGE-OF-MIND RETURNS
Where permitted by our Return and Refund Policy, we may accept change-of-mind returns subject to the conditions set out in that policy.
Change-of-mind returns are separate from your rights under the Australian Consumer Law.
Nothing in these Terms limits your rights where a product has a fault, defect, is unsafe, does not match its description or otherwise fails to meet a consumer guarantee.
12. INTELLECTUAL PROPERTY
Unless otherwise stated, the content on our website, including text, graphics, logos, images, product descriptions, designs and other materials, is owned by or licensed to House N All or used with permission.
You must not reproduce, copy, modify, distribute, publish, sell or commercially exploit our website content without our written permission, except where permitted by law.
13. USER CONTENT AND REVIEWS
If you submit reviews, photographs, comments, feedback or other content to House N All, you agree that you have the right to provide that content.
You grant House N All permission to use, reproduce and display that content for purposes connected with operating and promoting our business, subject to applicable law.
We may remove or decline to publish content that is unlawful, misleading, abusive, defamatory, offensive, fraudulent or otherwise inappropriate.
We do not guarantee that customer reviews or other user-generated content will be published.
14. THIRD-PARTY SERVICES
Our website may use or link to third-party services, websites and applications, including Shopify, payment providers, fulfilment providers, shipping providers, analytics services and other technology providers.
Third-party services may have their own terms and privacy policies.
We are not responsible for the operation, availability or content of third-party websites or services except to the extent required by law.
15. PRIVACY
Our collection and handling of personal information is explained in our Privacy Policy.
Personal information may be collected, used and disclosed as described in our Privacy Policy and as otherwise permitted or required by law.
16. WEBSITE AVAILABILITY
We aim to keep our website available and operating correctly, but we do not guarantee that the website will always be available, uninterrupted or error-free.
We may temporarily suspend or restrict access for maintenance, security, updates, technical issues or other legitimate business reasons.
17. ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.
We may correct such errors or update information where reasonably necessary.
Nothing in this section limits or excludes rights or remedies available to consumers under applicable law.
18. LIABILITY
To the maximum extent permitted by law, House N All is not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.
Nothing in these Terms excludes, restricts or modifies any liability, consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or any other applicable law.
19. EVENTS OUTSIDE OUR REASONABLE CONTROL
We are not responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, extreme weather, pandemics, war, industrial action, government restrictions, telecommunications failures, transport disruptions, customs delays or significant third-party service disruptions.
Where such an event affects an order, we will take reasonable steps to communicate with affected customers and minimise the impact where possible.
Nothing in this section limits any rights you have under applicable law.
20. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or legal requirements.
When we update these Terms, we will change the "Last updated" date at the beginning of this document.
The Terms that apply to an order are generally the Terms in effect when the order is placed, subject to applicable law.
21. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
You agree that disputes relating to these Terms or your use of our website will be subject to the applicable courts and laws of New South Wales, Australia, subject to any mandatory rights or protections available to you under applicable law.
22. CONTACT US
If you have questions about these Terms of Service, please contact:
House N All
Email: yunusozcandogan@gmail.com
Last updated: 17 August 2026